Mindmint LLC, along with our affiliated companies (collectively referred to as "the Company," "we," "us," or "our"), values your privacy and is dedicated to safeguarding any information we receive from or about you. This Privacy Policy applies to our websites and AI content generation services, including AI Agent, Voice generation, Video generation, and Image generation technologies (collectively, the "Services"). This Privacy Policy outlines our practices for collecting, handling, and protecting your personal data, which includes any information that can be used to identify you, either directly or indirectly, from the data itself or in combination with other information we have or are likely to obtain. By utilizing our Services, such as visiting or engaging with our Platform, communicating with us, or providing us with information, you consent to the terms of this Policy and agree to the collection, use, disclosure, and processing of your personal data as described herein. In this document, "you" or "your" refers to any individual who purchases or utilizes any of our Services, including users of our Platform.
CONTENTS OF THIS PRIVACY POLICY
1. Personal information We Collect
2. How We Use Your Personal information
3. Our Legal Basis for Processing Data
4. Data Storage and Retention
5. Data Security and Protection
6. To Whom We May Disclose or Transfer Your Data
7. International Data Transfer
8. Your Rights Relating to Your Personal Data
9. Cookies
10. Application
11. Changes to the Policy
12. Parental and Guardian Consent
13. Contact Information
14. AI Content Compliance
1. Personal information We Collect
We gather diverse information about you or your devices from multiple sources, as detailed below. The specific information we collect depends on your use of our services. If you opt to use additional features of the services, we may need to collect extra data to facilitate those features. You will be informed about such data collection when it is relevant.
Should you choose not to provide your information when it is requested, certain services may not be available to you if that information is essential for us to deliver our services or if we are mandated by law to obtain it.
A. Personal Data You Provide
(1)Contact Information: This includes your full name and email address.
(2)Authentication Details: These are the credentials that allow you to access your accounts and obtain information through other service providers.
(3)Creative Content: We may collect videos, images, photographs, audio recordings, voice samples, scripts, and other materials you upload or provide to use AI Agent, Voice generation, Video generation, or Image generation features. This content may include your face, voice, or other identifiable features. You must provide such content only where you have the necessary rights and, where applicable, the explicit consent of the individuals depicted or recorded, as further described in our Terms of Service.
(4)Correspondence: We keep records of our communications with you, such as emails and messages through our website or apps.
(5)Payment Details: Our payment processor, Stripe, Inc., requires certain information to process your transactions for our services. This includes your name, card details, and billing address. We do not retain your card numbers.
(6)Marketing Preferences: We gather information about your marketing communication preferences and how you interact with our marketing materials.
(7)Additional Data: We may collect other types of data not explicitly mentioned here, which will be used as described in our Privacy Policy or disclosed at the time of collection.
B. Personal Data We Automatically Collect
(1) Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area;
(2) Network browsing data. When you use our Services, we may automatically collect your Data including choices you make when using or interacting with Mindmint LLC, our community of users, and/or advertisements (if available), your account’s preference settings, follow history, followers, likes or participation records in challenges, surveys, contests or other platform activities provided through Mindmint LLC, and your Account’s social network contact/friend list (subject to your consent) ,your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, language settings for service provision];
(3) Online activity data. Such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
(4)Cookies: We gather information about you through the use of website cookies to manage and enhance our services and to make your experience better. A "cookie" is a small data file that a website sends to your browser when you visit it. You have the option to configure your browser to:
- Accept all cookies.
- Decline all cookies
- Receive a prompt each time a cookie is offered, giving you the choice to accept or decline it.
Please note that declining cookies might prevent you from using certain features or accessing specific areas of a website, or it could impact the site's functionality and appearance.
(5)Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and to enhance your experience when you use our Services.
Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, your interactions with the platform, and associated your device information such as device ID, WiFi information, and IP address.
C. Combination of Data
When you use our Services, you consent to us merging the information we gather from various sources about you. This includes the data you actively provide, the data we collect automatically, and any data we receive from third parties. We do this to customize our communications with you and enhance our Services. If you disagree with this practice, please refrain from using our Platform or Services.
There are specific situations where you might need to give us certain types of data:
- When it's mandated by law, regulation, or guidelines.
- When it's necessary to fulfill a contract you've entered into with us.
- When it's required for us to consider entering into a contract or agreement with you.
- When you are otherwise obligated to provide the data to us.
In such cases, we will notify you separately and explain the potential consequences if you choose not to provide the Data. For all other instances, providing the data is voluntary and won't hinder your basic use of our general services. However, it might limit your access to certain specific services that require the data for their operation.
2. How We Use Your personal information
We may use your Data for a number of purposes associated with operating our business and providing the Services to you, including:
(1)Identification and authentication: We use your Data to verify your identity or eligibility to access the features of Mindmint LLC when you access and use our Services, such as receiving rewards or prizes, or when you otherwise interact or engage with us, in order to protect the security of your Data. In some instances, we use your Data to verify your age in order to provide certain Services to you, or to verify your identity in order to fulfill your request in relation to your Data.
(2) Provision of Service: We process your Data to provide you with the Services that you request, including generating and processing Lip Sync, AI Voice, AI Video, and AI Image outputs, to respond to your queries, or to contact you about changes to Mindmint LLC and the platform or any of our Services, and to otherwise manage our relationship with you . This may also include managing the content ecosystem across Mindmint LLC, or aspects, thereof, facilitating third party partnerships or integrations across Mindmint LLC, monitoring and testing Mindmint LLC, troubleshooting, or allowing you and other users to connect with each other.
(3)Payment processing: We may use your Data for billing and payment processing purposes or to distribute awards to you or to recover monies owed to us . This may also include enabling payment through third-party payment systems. (4)Service and algorithm enhancement, research and development: We inspect and analyze usage information and statistics to maintain and improve Mindmint LLC and the relevant algorithms. We may also use your Data to support customer services and implement user feedback, conduct surveys, or improve, research and develop new products and services or new methods of processes for our business operations .
(5)Communications: We may use your Data to contact and communicate with you. Communications may include, for example, providing information about our Services, changes to this Policy, changes to our Terms of Service, changes to our Terms of Service, updates regarding our Services, user information reports on users who are minors, or responses to your questions, comments or requests.
(6)Content moderation: We may process your Data to review audio, video, image, and voice content you create or upload to Mindmint LLC in connection with Lip Sync, AI Voice, AI Video, and AI Image features to detect any improper elements or contents.
(7)Preferences, promotions and sales: We may use your Data to build a profile about you, to analyze and understand your preferences, to help determine which marketing materials would be of interest to you, to display advertising, to conduct award activities, to measure the effectiveness of advertising and promotions, and to facilitate sales, purchases and delivery (where applicable). We may also process your Data in the above ways for conducting sweepstakes, contests or other promotions.
(8)Exercising our rights: We may use your Data to exercise our rights where it is necessary to do so, for example to detect, prevent, investigate and respond to security incidents or breaches, data scrapping, fraud, abuse, intellectual property infringement claims and any other claims, financial crimes, other violations of law, violations of our Terms of Service or violations of our Terms of Service.
(9)Complying with our obligations: We may process your Data to comply with legal or regulatory obligations, codes of practice, guidelines or rules, including without limitation our legal obligation to prevent users under the Minimum Age (as defined below) from accessing the Platform or the Apps, to respond to lawsuits, claims or investigations, to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority in any instance of mergers, acquisitions, sales and asset transfers, insolvency proceedings, corporate restructuring, winding up or liquidation, whether within or outside your country or region. We may also aggregate and/or de-identify your Data and may use such aggregate or identified information for any other purposes to the extent permitted under applicable law.
3. Our Legal Basis for Processing Data
In order to process your Data, we will rely upon the legal bases afforded by applicable laws and regulations. We only process your Data when we have a valid “legal basis,” including as set forth below.
(1) Consent: We may process your Data where you have consented to certain processing of your Data. For example, we may process your Data to use cookies where you have consented to such use.
(2) Contractual Necessity: We may process your Data where required to provide you with our Services requested by you, or where necessary for the conclusion or performance of any transaction between you and us . For example, we may need to use or process your Data to respond to your inquiries or requests.
(3) Compliance with Legal Obligations: We may process your Data where we have a legal obligation to do so. For example, we may process your Data to comply with tax, labor and accounting obligations.
(4) Legitimate Interests. We may process your Data where we or a third party have a legitimate interest in processing your Data. Specifically, we have a legitimate interest in using your Data for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of our Services. We only rely on our or a third party’s legitimate interests to process your Data when these interests are not overridden by your rights and interests.
4. Data Storage and Retention
(1) We store your Data on servers located in the United States and other regions where we or our service providers operate. Mindmint LLC is based in California. We also have support, engineering, content moderation, and other functional teams located around the world to support the operation of the Platform and the provision of Services to you. We have rigorous internal control measures in place to strictly limit data access to designated personnel only.
(2) We will retain your Data for as long as necessary:
(i) to achieve the purposes as set out in this Policy;
(ii) as required by applicable laws and regulations, including any requirements to retain data for a certain period of time, taking into account the statute of limitations under applicable laws and regulations;
(iii) for our legitimate and lawful purposes, including any business, compliance and legal purposes; and/or
(iv) to defend against any actual, threatened or potential claims or disputes.
(3) We will not retain your Data for longer than necessary or beyond the end of the purposes for which you provided your Data to us, unless we are required or permitted to do so under applicable laws. In addition, we reserve the right to delete, destroy, or de-identify your Data that is no longer necessary or current for the purposes for which it was obtained.
(4) We may retain some of your Data after you cease to use our Services, for instance if the Data is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.
(5) Where applicable, we will delete your Data upon your request, unless we are required to retain such Data under applicable laws. We are entitled at all times to delete your Data without notice. In such cases, we owe no compensation to you as a result of the deletion of your personal data.
(6) If you want further information about the retention periods applied to your personal data, you may contact us at our address listed in the “Contact Information” section of this Policy.
5. Data Security and Protection
(1) We will take appropriate technical and organizational measures to help protect and secure your Data. We will endeavor to protect your Data against unauthorized or unlawful processing, accidental loss, destruction, or damage through these measures, including:
(i) using encryption techniques;
(ii) establishing specialized systems and procedures, such as strictly limiting the scope of personnel with access to your Data, and requiring those who have such access to comply with relevant confidentiality obligations; and
(iii) forming a specialized department in charge of information security. In the event of incidents such as information leakage or data or security breach, we will take timely measures to handle such incidents, and we will notify you promptly in an appropriate manner, including through messages or announcements.
(2) We will endeavor to ensure that, by default, we only collect and process your Data needed to provide you access to the Platform and our Services. We also apply this principle of data privacy and protection controls to our processing activities. This means that we will neither publish nor share your Data by default.
(3) While we are committed to protecting your Data, no electronic data transmission or storage of information can be completely secure. We kindly request you do not disclose certain Data, such as passwords, credit card numbers, PINs or other confidential data during your use of our Services. Our commitment to safeguarding your privacy is unwavering, but the security of Data also relies on your safe practices. Therefore, although we take appropriate technical and organizational measures to secure your Data, we do not guarantee, and you should not expect, that your Data will always remain secure.In particular, any email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites. If you do not agree to these risks and conditions, you must discontinue your use of Mindmint LLC.
(4) We will retain your Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Data will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
6. To Whom We May Transfer Your Data
(1) We will not share or transfer any of your Data to any third parties except as explicitly provided in this Privacy Policy. We will only share your Data with third parties in the following circumstances:
(i) when approved or authorized by you or subject to the "Parental and Guardian Consent" section below, your parent or legal guardian;
(ii) as required for administrative or judicial purposes, including any requirements of competent authorities, courts and regulatory bodies;
(iii) in any legal proceedings (including any arbitration) involving us in which we aim to protect our legal rights;
(iv) where expressly allowed by the Terms of Service;
(v) in order to protect the interests of the Company, or interests of any individual or the interests of the the public against harm; or
(vi) for further archiving or de-identification with other third parties.
(2) We may share your Data with our corporate affiliates, group members, and other third parties, who will only use your Data in accordance with this Policy to facilitate the provision of Mindmint LLC to you or for other purposes as indicated below:
(a) In the context of a transaction including mergers, acquisitions or asset sales: We may transfer your Data to another legal entity for the purposes of a collaboration, joint venture, corporate reorganization, change of legal form or other similar event or transaction. In order to develop our business, we may engage in transactions such as mergers, acquisitions, sales and asset transfers. In these circumstances, we will inform you of the relevant transactions, and will continue to protect or require the successor to protect your Data in accordance with applicable laws and regulations and this Policy.
(b) Third parties in support of Mindmint LLC: We may engage or cooperate with third parties to perform certain functions or to provide certain of the Services to you . We share your Data with these service providers for purposes such as hosting or operating our Services,storage, content delivery, security, research and development,analytics,online payments, customer and technical support,content moderation ,payment and transaction processing, rewards, vouchers and commercial goods delivery (where applicable), cloud services, e-mail communication, the marketing of our Services to you . We may also share your Data with professional agencies and individuals that we engage to provide professional services to us, including advisors, auditors, lawyers and accountants. We will only share your Data on a need-to-know basis with third parties in order for them to perform corresponding functions and services, and we will request such parties to maintain appropriate security measures to protect such Data from unauthorized access or processing.
(c) Legal, regulatory or government authorities: We may in limited cases transfer your Data to local (where you reside) or overseas authorities such as legal, regulatory, law enforcement, government and tax authorities, to satisfy our obligations or those of third parties (when they receive a request from an authority empowered by law to do so), pursuant to applicable laws and regulations.
(3) You may submit certain information through Mindmint LLC (e.g., by uploading videos, images, photographs, audio, or voice recordings). Any such information that is meant to be shown to the public on our platform will be disclosed publicly. This Policy does not apply to the use of any such information by third parties after it is uploaded and displayed publicly on Mindmint LLC.
(4) Except as otherwise provided in this Policy, we will not disclose any of the Data collected from your use of Mindmint LLC to the public. If public disclosure is required by applicable laws and regulations, we will inform you of the purpose of the disclosure and the type of information disclosed.
Legal Reasons We will share the Data if we have a good-faith belief that access, use, preservation, or disclosure of the such Data is reasonably necessary to (i) comply with any applicable law, regulation, or to commence or respond to any legal process/procedure, lawsuit or enforceable governmental request, (ii) protect and defend our rights or property, (iii) prevent fraud or criminal activity, (iv) respond under urgent circumstances to protect the personal safety of any entity, person or group, or (v) to avoid or mitigate egal liability.
Business Transfers If we are involved in a reorganization, merger, acquisition, sales of assets or liquidation, we will continue to ensure the confidentiality of your Data and notify affected users that their Data will be transferred or be subject to a different privacy policy in advance.
7. International Data Transfer
We may transfer your Data to countries or regions located outside of the country where you reside solely for the purposes set out in this Policy, and in accordance with this Policy and applicable laws and regulations. Data disclosure as referred to in this Policy may involve a transfer of your Data to countries and regions that provide different levels of data protection. Applicable legal and regulatory requirements are taken into consideration before any cross-border transfer of your Data takes place and our policies are as follows:
We may share your Data with our other group entities in other jurisdictions for internal, business and operational purposes in order to operate the Mindmint LLC and provide you access to the Services. We will ensure, by way of appropriate contractual guarantees which are compliance with applicable laws and regulations, that all such entities with which we share your Data maintain appropriate security measures to protect your Data from unauthorized access or processing and will not share this Data with any third parties unless you expressly agree otherwise.
8. Your Rights Relating to Your Personal Data
(1)Once you have completed your Account registration and put in place reasonable and necessary authentication measures, you can review, modify, and delete the Data you have submitted to us by contacting us using the contact information provided in the "Contact Information" section of this Policy. In general, you can browse, modify, and delete your own information at any time, but you may not be able to modify certain initial registration information and verification information provided at the time of registration for security and identification purposes.
(2) You may have the following rights to the extent applicable under local laws and regulations which you can exercise by contacting us using the contact information provided in the "Contact Information" section of this Policy:
(i) You have the right to be informed in a concise, transparent, intelligible and easily accessible form of the way in which your Data is processed. You also have the right to obtain confirmation as to whether or not Data concerning you is being processed, and where that is the case, to access such Data and obtain a copy thereof.
(ii) You have the right to request rectification of your Data. You also have the right to have incomplete Data completed.
(iii) Where you have provided your consent, you have the right to withdraw your consent. If you withdraw your consent, we may continue processing your Data to the extent permitted by applicable laws and/or set out in this Policy.
(iv) You have the right to receive your Data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
(v) You have the right to request the deletion or restriction of your Data, as permitted by law;
(vi) You have the right to object to our processing of your Data, for example, in case we process your data for direct marketing purposes, as permitted under applicable laws .
(vii) You have the right to delete your Account, which is an irreversible process as you will not be able to access your Account upon deletion, and all data in relation to the Account will be deleted or de-identified, subject to any statutory retention requirements under applicable laws and regulations. If you wish to have your Account deleted, you can contact us by using the contact information provided in "Contact Information" of this Policy .
(viii) You may also have other rights under the local laws applicable in your jurisdiction.
(3) We will verify your identity first before we can fulfill your request. We will respond to your request within the timeframe as required or permitted by the local laws.
(4) You can change your privacy settings on our website. (5) You may also be able to change your cookie settings as described in the section below to manage the Data we collect using cookies.
(6) You can prevent us from obtaining your Data by suspending certain functions provided by our Services.
You may exercise the abovementioned rights free of charge by contacting us at the contact details in the “Contact Information” section of this Policy. If requests are manifestly unfounded or excessive, in particular because of the repetitive nature of the requests, we will either charge you a reasonable fee or refuse to comply with the request. We may request specific information from you to help us confirm your identity before we comply with a request from you concerning one of your rights.
We will provide you with information about the follow-up to the request without undue delay and in general, within one month of receipt of the request. The applicable privacy laws may allow or require us to refuse your request. If we cannot comply with your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
These rights are not absolute and they may be limited in some situations. For example, where we can demonstrate that we have a legal requirement to process your data or if making the information available to you would reveal personal data about another person or if we are legally prevented from disclosing such information. In some instances, this may mean that we are able to retain your Data even if you withdraw your consent.
We hope that we can satisfy any queries you may have about the way we process your Data. In the event you still have unresolved concerns, you also have the right to lodge a complaint with a supervisory authority, in particular to the data protection authority in the country of your habitual residence or place of work.
9. Cookies
Cookies are pieces of information that any website or app may transfer to your browser , which are then stored in your computer or mobile system. For example, the deposit of cookies enhances your online experience by allowing us to save your preferences.
We use cookies and automatically collected information to:
(1) personalize our Services, such as remembering your Data so that you will not have to re-enter it during your use of, or the next time you use, our Services;
(2) provide customized advertisements, content, and information adapted to your profile;
(3) monitor and analyze the effectiveness of our Services and third-party marketing activities adapted to your profile;
(4) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and
(5) track your entries, submissions, and status in any promotions or other activities offered through our Services (services adapted to your profile).
Tracking technology also helps us manage and improve the usability across Mindmint LLC . We may also collect your shortened IP address on a non-readable basis, which does not allow us to directly identify you.
If you do not want us to collect your Data through the use of cookies, you can set your web browser to reject cookies from Mindmint LLC. Each browser is different, so you should check your browser's "Help" menu to learn how to change your cookie preferences. Please note that if you reject cookies, you may still use our Services, but your ability to access certain areas of our Services may be limited or restricted.
10. Application
Our platform may feature hyperlinks to external websites, apps, and digital services managed by entities outside of our organization. It's important to note that the presence of these links does not constitute an endorsement or imply any form of affiliation with these third parties.
Furthermore, our content could appear on web pages, apps, or online services that we do not manage. Since we have no control over or responsibility for the actions of these third-party platforms, their handling of your personal data may adhere to different guidelines. We strongly recommend that you review the privacy policies for any external websites, apps, and online services you engage with to understand their practices regarding data collection, usage, and distribution.
11. Changes to the Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services.
12. Parental and Guardian Consent
Anyone under the age of 13 or the minimum age otherwise defined under the applicable laws of your jurisdiction ("Minimum Age") shall not use any of our Services..
If you have reached the Minimum Age but are under the age of majority as defined under the applicable laws of your jurisdiction ("Majority Age"), you may only use and register an account through your parent or legal guardian’s representation, and your parent or legal guardian hereby represents you and accepts this Policy.
If you are a minor in your country or region, your use of Mindmint LLC may be subject to further age restrictions, whether imposed by us or third-party vendors in connection with the provision of certain Services. You may be unable to use or only have limited access to those Services without the assistance of your parent or legal guardian.
We do not knowingly collect or solicit Data from minors below the Minimum Age. If you learn that such a minor has registered an Account or an Account of such a minor was not registered under proper supervision, representation or guardianship, you may alert us at the contact details listed in the “Contact Information” section of this Policy. We will promptly investigate, take steps to remove such child’s Data and Account information from Mindmint LLC and terminate the child’s Account.
13. Contact Information
If you have any complaints, suggestions, or questions about this Policy, or about how we collect, use, disclose, store, protect, or otherwise process your Data, please contact us through our official support channels.
We will review the issues involved as soon as possible and reply to you in a timely manner as required by applicable laws. If you have any concerns regarding how we are handling your Data, please contact us. We will endeavor to address your concerns promptly.
14. AI Content Compliance
Because our Services may process voice, facial, and likeness-related data, we require users to comply with applicable authorization and consent requirements. You may not upload, submit, or use Creative Content to create synthetic media without proper rights or consent from the individuals involved.
Voice clone compliance: Do not provide voice samples or use Voice generation features to clone, imitate, or synthesize another person's voice unless you have that person's explicit consent or another lawful basis.
Portrait and likeness authorization: Do not upload or generate content containing an identifiable person's likeness unless you have obtained that person's explicit consent or otherwise hold the necessary portrait, publicity, and personality rights.
Prohibition of deepfake abuse: Do not use our Services to create or distribute deceptive, harmful, or non-consensual synthetic media, including deepfakes intended for fraud, impersonation, harassment, political manipulation, misinformation, or exploitation. We may remove content, restrict features, suspend accounts, or take other action where we reasonably believe these requirements have been violated.
For full user obligations, please also review Section 12 (AI Content Compliance) of our Terms of Service.